Inside Sales Development Representative (SDR)

Overview and Core Function

IMPRES Technology Solutions is a Federal IT solutions provider specialized in Enterprise IT and IT Security. The Inside Sales – Sales Development Representative is a part of the Inside sales organization of IMPRES Technology Solutions and fulfills the following:

  • Outbound prospecting with a focus on moving leads through the pipeline.
  • Sales activity (pre and post sales) supporting assigned business sector.
  • Quoting bid board requirements.
  • Provide quote responses for IMPRES owned contract vehicles (i.e. CIO-CS, GSA, First Source II, and SEWP V inbound quote requests).


  • Outbound prospecting in coordination with assigned business sector goals.
  • Utilize various resources including specified marketing materials / lead lists, database contacts, other lead sources.
  • Qualify and engage sales leads, supplying leads with adequate information about IMPRES products/services and provide the sales team with detailed information about the lead.
  • Schedule calls, meetings, appointments, and introduce customer and industry partner leads to their new point of contact (Account Executive, Sales Director or another salesperson).
  • Assist sales, to produce accurate quotations and to ensure that sales leadership is fully aware of the terms and conditions of each bid.
  • Request updates, modification, and amendments for any bids that are required.
  • Responsible for checking of any orders using bid agreements to ensure that claims made will be eligible, using internal failsafe systems.
  • Quote/Bid accurately, expeditiously and with integrity.
  • Add and maintain customer information and sales activity in Salesforce.
  • Continuously improve job knowledge by participating in training courses including.
  • IMPRES process training, general information technology training, supplier product training, federal contract training and sales training.
  • Perform additional duties as assigned by manager.


  • US Citizen
  • One-year experience in experience in sales, customer service, marketing or telemarketing.
  • One-year experience with sales tools, including Salesforce or similar CRM.
  • Proven record of accomplishment for articulating a product/service and building rapport with prospects.
  • Strong communication skills, including written, verbal, and presentation.
  • Self-motivated, tenacious, confident, independent and strong attention to detail.
  • Exposure to operations, order processing, revenue recognition and legal contracts.
  • Demonstrated ability to multi-task, prioritize, and manage time effectively.
  • Demonstrated strong verbal and written communication skills.

Preferred Experience

  • Bachelor Degree from Accredited University in sales, marketing, market research, financial services, consulting, business development or client success.
  • Telemarketing, outbound calling, prospecting skills.
  • Customer Service experience.
  • Knowledge of Salesforce and Contraqer.
  • Fluent in Microsoft Office software.
  • Previous Deal Desk or Order management experience.


Remote, USA


Day Shift

Classification/Job Level


Entry Level



Equal Opportunity Employer Veterans/Disabled

HUBZone preferred

    Please fill out the form fields provided and upload your resume to apply for this position.