Overview and Core Function

IMPRES Technology Solutions is a Federal IT solutions provider specialized in Enterprise IT and IT Security. The Inside Account Manager is a part of the sales organization of IMPRES Technology Solutions and fulfills the following:

  • Provide support to the field Account Executive.
  • Provide full sales cycle support to Federal – Civilian and/or DOD customers.

Responsibilities

  • Solicit new contacts, accounts, and proposals through phone and email. Report sales activities in the CRM.
  • Follow up and qualify leads in targeted accounts.
  • Organize technical calls and meetings with prospective customers and the applicable IMPRES team(s).
  • Build strong relationships and register opportunities with supplier partners.
  • Quote/Bid accurately, expeditiously and with integrity.
  • Maintain an accurate and current sales forecast.
  • Process orders accurately so that sales are organized, timely, and encourage repeat business.
  • Drive customer satisfaction by proactively following up on orders and promptly address customer concerns.
  • Provide full sales cycle support; bridge communication and data gaps between end user, contracting shop, order processing, suppliers, IMPRES internal departments and other stakeholders.
  • Continuously improve job knowledge by participating in training courses including IMPRES process training, general information technology training, supplier product training, federal contract training and sales training.
  • Follow IMPRES policies and procedures. Recommend improvements to IMPRES Quality Management System as needed.
  • Perform additional duties as assigned by management.

Requirements

  • US Citizen
  • HUB Zone Residency Preferred. See HUB Zone Map Appendix for details.
  • Minimum 1 Year of Inside Sales Experience.
  • Experience qualifying leads and making dozens of calls per day.
  • Demonstrated ability to multi-task, prioritize, and manage time effectively.
  • Demonstrated strong verbal and written communication skills.
  • Fluent in CRM such as Salesforce.
  • Fluent with Quoting tools such as Contraqer.
  • Fluent in Microsoft Office software.

Preferred Experience

  • Bachelor Degree from Accredited University.
  • 1 Year of Technology Sales Experience.
  • 1 Year of Experience with Federal Contracts.
  • Experience with Microsoft Office, Salesforce, Contraqer and Microsoft SharePoint.

Location

Works Remotely

Shift

Day Shift

Classification/Job Level

Non-Exempt
Entry to Mid-Level

Organization

Inside Sales
Reports to the Inside Sales Manager

Equal Opportunity Employer Veterans/Disabled

Please fill out the form fields provided and upload your resume to apply for this position.