Overview and Core Function

IMPRES Technology Solutions is a Federal IT solutions provider specialized in Enterprise IT and IT Security. The Inside Sales Representative is a part of the sales organization of IMPRES Technology Solutions and fulfills the following:

  • Provide support to the field Account Executive.
  • Provide full sales cycle support to Federal – Civilian and/or DOD customers.

Responsibilities/Duties

  • Solicit new contacts, accounts, and proposals through phone and email. Report sales activities in the CRM.
  • Follow up and qualify leads in targeted accounts.
  • Organize technical calls and meetings with prospective customers and the applicable IMPRES team(s).
  • Build strong relationships and register opportunities with supplier partners.
  • Quote/Bid accurately, expeditiously and with integrity.
  • Maintain an accurate and current sales forecast.
  • Process orders accurately so that sales are organized, timely, and encourage repeat business.
  • Drive customer satisfaction by proactively following up on orders and promptly address customer concerns.
  • Provide full sales cycle support; bridge communication and data gaps between end user, contracting shop, order processing, suppliers, IMPRES internal departments and other stakeholders.
  • Continuously improve job knowledge by participating in training courses including IMPRES process training, general information technology training, supplier product training, federal contract training and sales training.
  • Follow IMPRES policies and procedures. Recommend improvements to IMPRES Quality Management System as needed.
  • Perform additional duties as assigned by management.

Requirements

  • US Citizen
  • HUBZone Residency Preferred. See HUBZone Map Appendix for details.
  • 2 Years of Inside Sales Experience.
  • Experience qualifying leads and making dozens of calls per day.
  • Demonstrated ability to multi-task, prioritize, and manage time effectively.
  • Demonstrated strong verbal and written communication skills.
  • Fluent in CRM such as Salesforce
  • Fluent with Quoting tools such as Contraqer
  • Fluent in Microsoft Office software.

Preferred Experience

  • Bachelor Degree from Accredited University.
  • 3 Years of Inside Sales Experience
  • 1 Year of Technology Sales Experience
  • 1 Year of Experience with Federal Contracts

Location

  • Works Remotely

Shift

  • Day Shift

Classification/Job Level

    • Non-Exempt
    • Entry to Mid-Level

Organization

  • Inside Sales
    Reports to the Inside Sales Manager

Please fill out the form fields provided and upload your resume to apply for this position.